This is the data protection policy of i3CONNECT/CTOUCH Europe B.V. / CTOUCH SERVICES & TRAINING B.V., located at Achtseweg Zuid 153 R, 5651 GW Eindhoven, Netherlands, (part of i3-Technologies NV) who is responsible for the processing of personal data as described in this privacy statement.

This policy only applies to the processing of data of natural persons, not to legal entities.

The policy may be adjusted from time to time and any changes will be published on our website.

Contact details of the data controller:

Website: https://i3-connect.com

Email: [email protected]

Address: Achtseweg Zuid 153 R, 5651 GW Eindhoven, Netherlands

Phone: 0031 40 261 8320

PERSONAL DATA THAT i3CONNECT PROCESSES

i3CONNECT processes your personal data because you use our services and/or because you provide this data to us. We collect this data directly from you on pages where we request your personal data.

PERSONAL DATA THAT i3CONNECT AUTOMATICALLY COLLECTS

i3CONNECT collects data about your visits to our website, including the pages you view, the number of bytes transferred, the links you click, the materials you open, and other actions you take on i3CONNECT sites.

We also collect certain standard data sent by your browser to every website you visit, such as the type, capabilities, and language of your browser, your operating system, the date and time you access the sites, and the websites that referred you to our sites. However, we do not link this data to your identity and only use this data to improve our websites and related i3CONNECT products or services.

PROCESSING OF PERSONAL DATA OF CUSTOMERS, DISTRIBUTORS AND RESELLERS

i3CONNECT processes personal data of customers for the following purposes:

The legal basis for processing this personal data is as follows:

i3CONNECT may request the following personal data from you for these purposes:

PROCESSING OF PERSONAL DATA OF SERVICE USERS

i3CONNECT processes personal data of users for the following purposes:

The legal basis for processing this personal data is as follows:

i3CONNECT may request the following personal data from you for these purposes:

First name

PROCESSING OF PERSONAL DATA FOR SERVICE EXECUTION

i3CONNECT uses personal data from applicants for service execution for the following purposes:

The legal basis for processing this personal data is as follows:

i3CONNECT may request the following personal data from you for these purposes:


DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

i3CONNECT  discloses your data to partners we work closely with (distributors and resellers) as a result of your contact request. With these partners, who process your data on our behalf, we sign a processing agreement to ensure the same level of security and confidentiality of your data. They will contact you to adequately follow up on your information or quote request.

DISCLOSURE OF PERSONAL DATA TO SERVICE PROVIDERS

i3CONNECT collaborates with other companies to deliver services on our behalf, such as hosting websites, sending data, and analyzing websites. We only provide these companies with the personal data they need to deliver these services. These companies and their employees are not authorized to use this personal data for other purposes.

DISCLOSURE OF PERSONAL DATA FOR OTHER REASONS

i3CONNECT may disclose personal data if required by law or if we believe in good faith that such action is necessary to comply with legal requirements or legal processes we are involved in, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of individuals.

MEASURES FOR SECURING PERSONAL DATA

i3CONNECT strives to ensure the security of your personal data. We use various security technologies and procedures to protect your personal data from unauthorized use, access, or disclosure. The measures for this are:

If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected]

AUTOMATED DECISION-MAKING

i3CONNECT does not make decisions based solely on automated processing about matters that could have significant consequences for individuals. This concerns decisions made by computer programs or systems without human intervention (e.g., by a i3CONNECT employee).

HOW LONG i3CONNECT RETAINS PERSONAL DATA

i3CONNECT does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected or as long as legally required.

THIRD PARTY SERVICES, CONTENT OR APPS

Users of our products or services may be subject to additional terms and conditions that apply to the use of third-party services, content, or apps. When using such apps, the specific terms and conditions of the respective third parties will apply. We can never be held responsible in any way for the services, content, apps, or the processing of personal data by third parties and we exclude any liability regarding the processing of personal data by the third party. Users who choose to install third-party apps acknowledge that they may need to take additional steps to adjust their security settings according to their preferences. It is the user's sole responsibility to acknowledge the terms and settings when installing and using these apps.

The processing of personal data by the app provider is the sole and unique responsibility of the respective third party. We expressly exclude any liability regarding the processing of personal data by the app provider and refer users to the app provider as the data controller.

ACCESSING, MODIFYING, OR DELETING DATA

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent for data processing or object to the processing of your personal data by i3CONNECT. You also have the right to data portability. This means you can request us to send the personal data we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to [email protected]. We may need to take steps to verify your identity before providing access to your personal data.

i3CONNECT also informs you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

LINKS TO OTHER SITES

Our websites may contain links to other sites, such as those of i3CONNECT distributors and resellers, professional organizations, and government agencies, as well as publications. While we strive to only provide links to sites that uphold the same high standards and respect for privacy as we do, we are not responsible for the content, security, or privacy practices of other sites.

ENFORCEMENT OF THIS PRIVACY STATEMENT

If you have any questions about this statement and how we use your personal data, you can contact us via [email protected] . We will respond promptly to your request and strive to reach a satisfactory resolution.

CHANGES TO THIS PRIVACY STATEMENT

i3CONNECT may revise this privacy statement from time to time. When we do, we will change the 'Last Modified' date at the bottom of this privacy statement. We will seek your consent for any changes to this privacy statement that significantly expand the way your personal data is used or disclosed in ways not disclosed in this privacy statement at the time the data was collected.

DISCLAIMER

i3CONNECT reserves the right to change the content of this privacy statement without informing the visitor. Implementing the change on the websites is sufficient for this.


Last modified for the i3CONNECT Academy: 23 October, 2025